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e-Bike Service Packages

Whether you ride your e-bike for fun, exercise or transportation, we want to ensure you are getting the most out of your bike and electric support. Our certified electric bike mechanics can diagnose and repair any issue you may experience. We offer a variety of service packages to suit your bike's needs. 

  • Fix a specific problem - $69 per hour
  • Basic / Gear 3 Tune-up - $99
  • Deluxe / Gear 4 Tune-up - $149
  • Full Overhaul / Gear 5 Tune-up - $289 

Review the detailed description of the service packages below to see what is included.

 

Fix a specific problem ($69 per hour)

Are you experiencing an issue with your e-bike? No problem, we've got you covered! Our experienced mechanics will inspect your bike, identify the issue and fix it to have you back on the road in no time. We bill by the hour and will provide you with a detailed service quote after inspecting your bike and reviewing your service request. 

 

Basic / Gears 3 Tune-up ($99)

Recommended at 1,000 kilometers, the package includes:

Digital Service

  • System Diagnosis
  • Firmware update/upgrade
  • Shifter button allocation (when available)
  • Battery replacement (when necessary, battery extra) 

Bike Service

  • Adjustments of front & rear derailleurs, front & rear brakes.
  • Drivetrain Clean (On Bike) and Lubrication
  • Frame Wipe Down

Safety Inspection

  • Frame & Fork Safety Inspection
  • Drivetrain Component wear inspection & Cable/Housing Inspection
  • Bearing Wear Inspection (Wheel Bearings/Bottom Bracket/Headset/Pulley Wheels  and Pedals)

*Package pricing does not include parts, installation and HST

 

Deluxe / Gear 4 Tune-up ($149) 

Recommended at 3,000 kilometers, the package includes:

Digital Service

  • System Diagnosis
  • Firmware update/upgrade
  • Shifter button allocation (when available)
  • Battery replacement (when necessary, battery extra) 

Bike Service

  • Adjustments of front & rear derailleurs, front & rear brakes.
  • Full Drivetrain clean, components are removed from bike and deep-cleaned. Components are lubricated, reinstalled and adjusted. 
  • Full Bike Bolt Torque Check and adjustment
  • Frame clean and polish
  • Full wheel truing
  • Installation of new parts included*
  • Post service test ride

Safety Inspection

  • Frame & Fork Safety Inspection
  • Drivetrain Component wear inspection & Cable/Housing Inspection
  • Bearing Wear Inspection (Wheel Bearings/Bottom Bracket/Headset/Pulley Wheels/Pedals

* With the exception on overhaul parts (headset/BB/bearings)

**Package pricing does not include parts and HST

 

Full Overhaul / Gear 5 Tune-up ($289) 

Recommended at 5,000+ kilometers, the package includes:

Digital Service

  • System Diagnosis
  • Firmware update/upgrade
  • Shifter button allocation (when available)
  • Battery replacement (when necessary, battery extra) 

Bike Service

  • Adjustments of front & rear derailleurs, front & rear brakes.
  • Full Drivetrain clean, components are removed from bike and deep-cleaned. Components are lubricated, reinstalled and adjusted. 
  • Full Bike Bolt Torque Check and Adjustment
  • Complete Component Stripping To Bare Frame
  • Frame Clean and Polish, Thread Cleaning/Facing
  • Derailleur Hanger Alignment
  • Full Wheel Truing & Hub Overhaul
  • Headset/Bottom Bracket Overhaul & Adjust
  • Inner Cable and Housing/Hydraulic Line Replacement
  • Post Service Test Ride

Safety Inspection

  • Frame & Fork Safety Inspection(Incl. Pivots, Shocks, Linkages etc.)
  • Drivetrain Component wear inspection
  • Bearing Wear Inspection (Wheel Bearings/Bottom Bracket/Headset/Pulley Wheels/Pedals)

*Package pricing does not include parts and HST